Privacy policy
PRIVACY POLICY
This privacy policy describes how your personal data is collected, used and shared when you visit or make a purchase from Belfast Maple Farm's online store.
A consent banner to our privacy policy has been presented to you upon your welcome to our website since the fall of 2023. If you agree, we receive, collect and store any information you enter on our website or provide to us in any other way. In addition, we collect the Internet Protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, duration of visits to particular pages, information about interaction between pages and methods used to navigate away from the page. We also collect personally identifiable information (including name, e-mail address, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations and personal profile. This is useful to us for analyzing navigation on our web site and adapting content according to your search habits, which is a key tool in the development of our business. However, without your consent, this data will not be collected.
When you make a transaction on our website, as part of the process, we collect personal information specific to the proper processing of your order, such as your name, address and e-mail address, etc. Your personal information will only be used to process your order. Your personal information will only be used for the specific purposes mentioned above.
We collect this non-personal and personal information for the following purposes
- To provide and operate the services;
- To provide our users with ongoing technical support;
- To contact our visitors and users with general or personalized service-related notices and promotional messages;
- To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services;
- To comply with applicable laws and regulations.
Our business is hosted on the Shopify.com platform. Shopify.com provides us with the online platform that allows us to sell our products to you. Your data may be stored through Shopify.com's data storage, databases and general applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Shopify.com and used by our company comply with the standards established by PCI-DSS, as managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure processing of credit card information by our store and its service providers.
We may contact you to inform you about your account, to resolve problems with your account, to resolve a dispute, to collect fees or monies owed, to survey your opinion through surveys or questionnaires, to send updates about our company, or if necessary to contact you to enforce our user agreement, applicable national laws, and any agreements we may have with you. For these purposes, we may contact you by e-mail, telephone, text messages and post.
If you no longer wish us to process your data and wish to withdraw your consent, please contact us at erablierebelfast@gmail.com, 418-209-2110, address 873, Léopold-Brochu, Sainte-Marie, G6E0J3.
We reserve the right to modify this privacy policy at any time, so please check back frequently. Modifications and clarifications will take effect as soon as they are published on the website. If we make material changes to this policy, we will notify you here of the update so that you are aware of what information we collect, how we use it and under what circumstances, if any, we use and/or disclose it.